RETURN, REFUND & CANCELLATION POLICY

Return Policy

Defective or Damaged Products:

• If you receive a defective or damaged product, please contact us within [3-5 days] days of receiving the item.
• Provide clear photos and details of the issue to facilitate a prompt resolution.

Size or Color Exchange:

• We understand that choosing the right size or color online can be challenging. If you need an exchange, contact us within [5 days] days of receiving the item.
• The product must be unused, with tags intact, and in its original packaging.

Return Procedure:

Refund:

• Contact our customer service team at [[email protected] /+91 98114 84478] to initiate the return process.
• Ship the product back to the provided address within [7-10] days of receiving return authorization.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original payment method within [3-4 days].

Cancellation Policy

• Order Cancellation:
  • You may cancel your order within [5 hours] hours of placing it.
  • Contact our customer service team at [[email protected] /+91 98114 84478] to request cancellation.

• Refund for Canceled Orders:
  • If the cancellation request is made within the specified timeframe, a full refund will be issued to the original payment method.
• Cancellation After Shipment:
  • Orders cannot be canceled after they have been shipped. In such cases, you may follow the return process outlined in our Return Policy.

General Notes:

Products eligible for return must be in unused condition, with all original tags and packaging.

• Shipping charges for returning items are the responsibility of the customer, except in the case of defective or damaged products.
• We reserve the right to refuse returns or exchanges that do not comply with our policies.

Please contact our customer service team for any queries or assistance related to returns, refunds, or cancellations.